Privacy Policy of Light and Hope, LLC

Privacy Policy

Effective Date: May 28, 2026

Light & Hope LLC (“Light & Hope,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit a form, contact us, apply for a job, request staffing services, or communicate with us by phone, email, text message, or other methods.

By using our website or submitting information to Light & Hope LLC, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Mailing address
Employment history
Resume or job application information
Professional license or certification information
Availability and scheduling details
Employer or facility information
Billing or administrative information
Any other information you submit through our website forms, email, phone, or SMS communications

We may also collect limited technical information when you visit our website, such as browser type, device type, IP address, pages visited, and general website usage data.

How We Collect Information

Light & Hope LLC may collect information when you:

Submit an online form
Contact us through our website
Apply for a healthcare staffing opportunity
Request staffing support
Communicate with us by phone, email, or text message
Schedule an interview or appointment
Participate in onboarding
Use or browse our website

How We Use Your Information

We may use your information for business, staffing, employment, and administrative purposes, including:

Responding to inquiries
Scheduling interviews or appointments
Communicating about job opportunities
Processing applications
Supporting employee onboarding
Providing staffing notifications
Communicating with employers or job candidates
Sending customer support messages
Following up on requests
Handling billing or administrative inquiries
Providing service updates and notifications
Improving our website, services, and communications
Complying with legal, regulatory, or business requirements

SMS Communications

If you consent to receive SMS messages from Light & Hope LLC, we may send text messages from 888-898-4591 related to:

Appointment reminders
Interview scheduling
Employee onboarding updates
Staffing notifications
Customer support communications
Follow-up messages
Billing or administrative inquiries
Service updates and notifications

You may opt in to receive SMS messages from Light & Hope LLC by submitting an online form and checking the SMS consent box. The SMS consent checkbox is optional and is not required in order to submit a form or provide your phone number.

You may reply STOP at any time to opt out of SMS messages. You may reply HELP to 888-898-4591 for assistance. Message and data rates may apply. Message frequency may vary.

SMS Consent and Phone Number Privacy

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Light & Hope LLC does not sell, rent, or share SMS consent information for marketing or promotional purposes.

How We Share Information

We may share personal information only when necessary to operate our business and provide our services. This may include sharing information with:

Service providers who help us operate our website, communication systems, scheduling tools, or business systems
Employers, facilities, or staffing partners when needed for job placement, staffing, onboarding, or administrative purposes
Professional advisors, legal representatives, or regulatory authorities when required
Government agencies or law enforcement when required by law

We do not sell personal information.

We do not share SMS consent or phone numbers collected for SMS communication purposes with third parties or affiliates for marketing purposes.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, online form, email, or electronic communication system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as needed to provide services, respond to inquiries, support staffing or employment processes, comply with legal obligations, resolve disputes, and maintain business records.

Your Choices

You may contact us to request that we update, correct, or remove your personal information, subject to applicable legal, staffing, employment, or business record requirements.

You may opt out of SMS communications at any time by replying STOP.

You may contact us for SMS assistance by replying HELP to 888-898-4591 or by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. Light & Hope LLC is not responsible for the privacy practices, content, or policies of third-party websites.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Updates to This Privacy Policy

Light & Hope LLC may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Light & Hope LLC
610 Old York Road, Suite #400
Jenkintown, PA 19046
Phone: 888-898-4591
Email: Cladouceur@lightandhopellc.org
Website: https://www.lightandhopellc.org